Hospice Hawaii Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Use and Disclosure of Health Information
Hospice Hawaii may use your health information, information that constitutes protected health information as defined the Privacy Rule of the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996, for purposes of providing you treatment, obtaining payment for your care and conducting health care operations. The Hospice has established policies to guard against unnecessary disclosure of your health information.
THE FOLLOWING IS A SUMMARY OF THE CIRCUMSTANCES UNDER WHICH AND PURPOSES FOR WHICH YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED.
To Provide Treatment: Hospice Hawaii may use your health information to coordinate care within the Hospice and with others involved in your care, such as your attending physician, members of the Hospice Hawaii interdisciplinary team and other health care professionals who have agreed to assist the hospice in coordinating care. For example, physicians involved in your care will need information about your symptoms in order to prescribe appropriate medications. Hospice Hawaii also may disclose your health care information to individuals outside of Hospice Hawaii involved in your care including family members, clergy who you have designated, pharmacists, suppliers of medical equipment or other health care professionals.
To Obtain Payment: Hospice Hawaii may include your health information in invoices to collect payment from third parties for the care you receive from Hospice Hawaii. For example, Hospice Hawai’i may be required by your health insurer to provide information regarding your health care status so that the insurer will reimburse you or Hospice Hawai’i. Hospice Hawaii also may need to obtain prior approval from your insurer and may need to explain to the insurer your need for hospice care and the services that will be provided to you.
To Conduct Health Care Operations: Hospice Hawaii may use and disclose health information for its own operations in order to facilitate the function of Hospice Hawaii and as necessary to provide quality care to all of the Hospice Hawaii patients. Health care operations include such activities as quality assessment and improvement activities, activities designed to improve health or reduce health care costs, protocol development, case management and care coordination, contacting health care providers and patients with information about treatment alternatives and other related functions that do not include treatment, professional review and performance evaluation, training programs including those in which students, trainees or practitioners in health care learn under supervision, training of non-health care professionals, accreditation, certification, licensing or credentialing activities, reviewing and auditing, including compliance reviews, medical reviews, legal services and compliance programs, business planning and development including cost management and planning related analyses and formulary development, business management and general administrative activities of Hospice Hawaii, fundraising for the benefit of Hospice Hawaii. For example, Hospice Hawaii may use your health information to evaluate its staff performance, combine your health information with other Hospice patients in evaluating how to more effectively serve all Hospice patients, disclose your health information to Hospice staff and contracted personnel for training purposes, use your health information to contact you as a reminder regarding a visit to you, or contact you as part of general fundraising and community information mailings (unless you tell us you do not want to be contacted). Hospice Hawaii may disclose certain information about you including your name, your general health status, your religious affiliation and where you are while you are in a Hospice Hawai’i inpatient facility or contracted facility. Hospice Hawaii may disclose this information to people who ask for you by name. Please inform us if you do not want your information to be included in the directory.
For Fundraising Activities:
Hospice Hawaii may use information about you including your name, address, phone number and the dates you received care in order to contact you or your family to raise money for Hospice Hawaii. Hospice Hawaii may also release this information to a related hospice foundation. If you do not want Hospice Hawaii to contact you or your family, notify the Development Department at 808-924-9255 and indicate that you do not wish to be contacted for this purpose.
For Appointment Reminders: Hospice Hawaii may use and disclose your health information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
THE FOLLOWING IS A SUMMARY OF THE CIRCUMSTANCES UNDER WHICH AND PURPOSES FOR WHICH YOUR HEALTH INFORMATION MAY ALSO BE USED AND DISCLOSED.
When Legally Required: Hospice Hawaii will disclose your health information when it is required to do so by any Federal, State or local law.
When There are Risks to Public Health: Hospice Hawaii may disclose your health information for public activities and purposes in order to prevent or control disease, injury or disability, report disease, injury, vital events such as birth or death and the conduct of public health surveillance, investigations and interventions, report adverse events, product defects, to track products or enable product recalls, repairs and replacements and to conduct post-marketing surveillance and compliance with requirements of the Food and Drug Administration, notify a person who has been exposed to a communicable disease or who may be at risk of contracting or spreading a disease, notify an employer about an individual who is a member of the workforce as legally required. To Report Abuse, Neglect or Domestic Violence: Hospice Hawaii is allowed to notify government authorities if Hospice Hawaii believes a patient is a victim of abuse, neglect or domestic violence. Hospice Hawaii will make this disclosure only when specifically required or authorized by law or when the patient agrees to the disclosure.
To Conduct Health Oversight Activities: Hospice Hawaii may disclose your health information for activities including audits, civil administrative or criminal investigations, inspections, licensure or disciplinary action. Hospice Hawaii, however, may not disclose your health information if you are the subject of an investigation and your health information is not directly related to your receipt of health care or public benefits.
In Connection with Judicial and Administrative Proceedings: Hospice Hawaii may disclose your health information in the course of any judicial or administrative proceeding in response to an order of a court or administrative tribunal as expressly authorized by such order or in response to a subpoena, discovery request or other lawful process, but only when Hospice Hawai’i makes reasonable efforts to either notify you about the request or to obtain an order protecting your contact you as a reminder regarding a visit to you, or contact you as part of general fundraising and community information mailings (unless you tell us you do not want to be contacted). Hospice Hawaii may disclose certain information about you including your name, your general health status, your religious affiliation and where you are while you are in a Hospice Hawaii inpatient facility or contracted facility. Hospice Hawaii may disclose this information to people who ask for you by name. Please inform us if you do not want your information to be included in the directory.
For Fundraising Activities: Hospice Hawaii may use information about you including your name, address, phone number and the dates you received care in order to contact you or your family to raise money for Hospice Hawaii. Hospice Hawaii may also release this information to a related hospice foundation. If you do not want Hospice Hawai’i to contact you or your family, notify the Development Department at 808-924-9255 and indicate that you do not wish to be contacted for this purpose.
For Appointment Reminders: Hospice Hawaii may use and disclose your health information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
THE FOLLOWING IS A SUMMARY OF THE CIRCUMSTANCES UNDER WHICH AND PURPOSES FOR WHICH YOUR HEALTH INFORMATION MAY ALSO BE USED AND DISCLOSED.
When Legally Required: Hospice Hawaii will disclose your health information when it is required to do so by any Federal, State or local law.
When There are Risks to Public Health: Hospice Hawaii may disclose your health information for public activities and purposes in order to prevent or control disease, injury or disability, report disease, injury, vital events such as birth or death and the conduct of public health surveillance, investigations and interventions, report adverse events, product defects, to track products or enable product recalls, repairs and replacements and to conduct post-marketing surveillance and compliance with requirements of the Food and Drug Administration, notify a person who has been exposed to a communicable disease or who may be at risk of contracting or spreading a disease, notify an employer about an individual who is a member of the workforce as legally required.
To Report Abuse, Neglect or Domestic Violence: Hospice Hawaii is allowed to notify government authorities if Hospice Hawaii believes a patient is a victim of abuse, neglect or domestic violence. Hospice Hawai’i will make this disclosure only when specifically required or authorized by law or when the patient agrees to the disclosure.
To Conduct Health Oversight Activities: Hospice Hawaii may disclose your health information for activities including audits, civil administrative or criminal investigations, inspections, licensure or disciplinary action. Hospice Hawaii, however, may not disclose your health information if you are the subject of an investigation and your health information is not directly related to your receipt of health care or public benefits.
In Connection with Judicial and Administrative Proceedings: Hospice Hawaii may disclose your health information in the course of any judicial or administrative proceeding in response to an order of a court or administrative tribunal as expressly authorized by such order or in response to a subpoena, discovery request or other lawful process, but only when Hospice Hawaii makes reasonable efforts to either notify you about the request or to obtain an order protecting your
the right to request that Hospice Hawaii communicate with you in a certain way. For example, you may ask that Hospice Hawaii only conduct communications pertaining to your health information with you privately with no other family members present. If you wish to receive confidential communications, please contact the Director of Clinical Operations. Hospice Hawaii will not request that you provide any reasons for your request and will attempt to honor your reasonable requests for confidential communications.
Right to Inspect and Copy Your Health Information: You have the right to inspect and copy your health information, including billing records. A request to inspect and copy records containing your health information may be made to the Director of Clinical Operations. If you request a copy of your health information, Hospice Hawaii may charge a reasonable fee for copying and assembling costs associated with your request.
Right to Amend Health Care Information: You or your representative have the right to request that Hospice Hawaii amend your records, if you believe that your health information is incorrect or incomplete. That request may be made as long as the information is maintained by Hospice Hawai’i. A request for an amendment of records must be made in writing to the Director of Clinical Operations at Hospice Hawaii 860 Iwilei Rd. Honolulu, HI 96817. Hospice Hawaii may deny the request if it is not in writing or does not include a reason for the amendment. The request also may be denied if your health information records were not created by Hospice Hawaii, if the records you are requesting are not part of the records of Hospice Hawaii, if the health information you wish to amend is not part of the health information you or your representative are permitted to inspect and copy, or if, in the opinion of Hospice Hawaii, the records containing your health information are accurate and complete.
Right to an Accounting: You or your representative have the right to request an accounting of disclosures of your health information made by Hospice Hawaii for certain reasons, including reasons related to public purposes authorized by law and certain research. The request for an accounting must be made in writing to the Director of Clinical Operations at Hospice Hawaii 860 Iwilei Rd. Honolulu, HI 96817. The request should specify the time period for the accounting starting on or after April 14, 2003. Accounting requests may not be made for periods of time in excess of six (6) years. Hospice Hawaii would provide the first accounting you request during any 12 month period without charge. Subsequent accounting requests may be subject to a reasonable cost-based fee.
Right to a Paper Copy of this Notice: You or your representative have a right to a separate paper copy of this Notice. Please contact Hospice Hawaii at 924-9255.
DUTIES OF HOSPICE HAWAII
Hospice Hawaii is required by law to maintain the privacy of your health information and to provide to you and your representative this Notice of its duties and privacy practices. Hospice Hawaii is required to abide by the terms of this notice as may be amended from time to time. Hospice Hawai’i reserves the right to change the terms of this Notice and to make the new Notice provisions effective for all health information that it maintains available to you or your representative.
COMPLAINTS OR QUESTIONS TO:
Director of Clinical Operations, Hospice Hawaii, 860 Iwilei Rd., Honolulu, HI 96817, 808-924-9255.
If you believe your rights have been violated you have the right to express these complaints to Hospice Hawaii and to the Secretary of DHHS.
WEBSITE PRIVACY POLICY:
Hospice Hawaii's privacy policy extends to all information presented when visiting or accessing our Web site. Any information supplied is retained solely for the purpose of keeping clients and visitors informed of Hospice Hawaii's services, publications, special offers, announcements, and events. We will not sell, supply, or grant access to this information by other parties at any time.
Terms of Use
Permission
Hospice Hawaii may collect and use personal information that you submit on our Web site in any manner consistent with our Privacy Policy or disclosed elsewhere in the Web site. By submitting your personal information on the Website, you are giving consent and permission for any use consistent with the Privacy Policy statement or elsewhere on the Web site where your information was submitted. This consent will be presumed by Hospice Hawaii, unless you state otherwise at the time of submittal.
Data Usage
Hospice Hawaii is interested in improving our Web site and may develop and offer new features and services. We monitor aggregated data regarding use of the site for marketing purposes and to continue to improve and promote use of Hospice Hawaii's Web site. Hospice Hawaii may share aggregated data with third parties collectively and anonymously. No personal information will be revealed which would identify the site user in any way.
Privacy Policy Exceptions
Hospice Hawaii has two exceptions to these limits on use of personal information: Hospice Hawaii may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Hospice Hawaii from unauthorized use, or misuse, of the Site or anything found at the site. Hospice Hawaii may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
Cookies
Cookies are pieces of information or data sent to your browser from a Web server and stored on your computer’s hard drive for record-keeping purposes. We use cookies to make your visit to our Web site better. For example, cookies allow us to recognize you when you re-enter our Web site so that you may not have to sign-in each time you visit. Cookies also allow us to count the number of unique and return visitors who use our site. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you’ve received a cookie or, alternatively, to refuse to accept cookies. It is important to note that you may not be able to use certain features on our Web site if you choose not to accept cookies, such as the on-line donations module. If you do not accept cookies you will not be able to purchase product through our Web site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site.
Primarily we use cookies to collect and maintain aggregated data (such as number of visitors) which help us to see which areas are most visited by our site users which intern allows us to improve our site content for a better user experience. The information you provide through a cookie does not show your personal identity only data on site usage which we review in aggregate in an effort to enhance the user experience on our website.
Links to Other Sites
Hospice Hawaii does provide links to other Web sites that we believe might offer you useful information and services. We are very careful in selecting appropriate Web sites, however those sites may not have the same Privacy Policy as Hospice Hawaii. We are not responsible for the Privacy Policies or content of these sites. If you have a concern regarding these other Web sites, please contact the site owners directly.
Secure Information
Correspondence via email is not secure unless clearly noted otherwise. There is always a risk when sending sensitive information via email. Please take this into consideration when emailing Hospice Hawaii.
License and Use of Site
Hospice Hawaii grants you a limited license to access and make personal use of this site. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, prices or descriptions; any copying or downloading of account information for the benefit of another merchant; any use of data mining, robots or similar data gathering and extraction tools; or any derivative use of this site or its contents. This site or any portion of this site may not be duplicated, copied, reproduced, visited, sold, resold or otherwise exploited for any commercial purpose without express written consent of Hospice Hawaii. You may not use any meta tags or any other “hidden text” utilizing Hospice Hawaii's name or trademarks without the express written consent of Hospice Hawaii. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Hospice Hawaii without its express written consent. Any unauthorized use terminates the license granted by Hospice Hawaii.
Right to Revise Privacy Policy
Hospice Hawaii reserves the right to change this Privacy Policy at any time; without notice of changes. Any change to the Privacy Policy will be displayed on the website.
Errors and Inaccuracies
The goal of Hospice Hawaii is to provide complete, accurate, up-to-date information on its site. Unfortunately, it is not possible to ensure that any site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies or omissions, and some information may not be complete or current. Hospice Hawaii reserves the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, data compilations and software, is the property of Hospice Hawaii or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Hospice Hawaii and protected by U.S. and international copyright laws. All software use on this site is the property of Hospice Hawaii or its software suppliers and protected by United States and international copyright laws.
Trademarks
All trademarks, service marks and trade names employed by Hospice Hawaii are proprietary to Hospice Hawaii or other respective owners that have granted Hospice Hawaii the right and license to use such trademarks, service marks and trade names, and are protected by U.S. and international trademark laws.