HOSPICE HAWAII NAMED A 2019 HOSPICE HONORS RECIPIENT
HONOLULU (May 7, 2019) – Hospice Hawaii has been named a 2019 Hospice Honors recipient by HEALTHCAREfirst, a leading provider of billing and coding services, CAHPS surveys and advanced analytics. Hospice Honors is a prestigious program that recognizes hospice providing the highest level of quality as measured from the caregiver’s point of view.
“We are excited to recognize the 2019 Hospice Honors recipients for their hard work and dedication to providing exceptional care,” said Misty Skinner, executive vice president of services at HEALTHCAREfirst. “I congratulate Hospice Hawaii on its success in achieving this highest of honors.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2017 through September 2018. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Please visit HEALTHCAREfirst’s website at www.healthcarefirst.com to learn more about HEALTHCAREfirst’s Hospice CAHPS survey program as well as the Hospice Honors awards.
“We’re proud to receive this recognition from HEALTHCAREfirst for fulfilling our mission to bring hope, reduce fears and impact lives,” said Tori Abe Carapelho, president and chief executive officer of Hospice Hawaii. “For the past 40 years we’ve provided exceptional care to both patients as well as their family members and caregivers, and we’re grateful to be recognized for our dedication to this mission.”
About Hospice Hawaii
Established in 1979, Hospice Hawaii is about helping people in life. The goal of the non-profit organization is to help patients live as fully as possible, to provide comfort and relief from pain, and to aid in symptom management. An interdisciplinary team of professionals and trained volunteers strive to meet the physical, emotional, psychosocial, and spiritual needs of patients and families in the comfort of their own homes as well as in other settings like its Kailua Home, nursing homes and other facilities. With offices on Oahu, Molokai and Lanai, Hospice Hawaii also provides bereavement support to patients, their families, and the wider community. For more information about Hospice Hawaii, visit www.hospicehawaii.org.
HEALTHCAREfirst enables home health and hospice providers to streamline and optimize their business through cloud-based software solutions and services. Thousands of agencies use HEALTHCAREfirst’s CAHPS surveys, billing, coding and OASIS review, and advanced analytics services to streamline business efficiencies, simplify CMS compliance, expedite reimbursement and improve patient care. HEALTHCAREfirst is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit www.healthcarefirst.com or follow @HEALTHCAREfirst on Twitter.